C-C4H51-2405 RELIABLE TEST CRAM, RELIABLE C-C4H51-2405 TEST ONLINE

C-C4H51-2405 Reliable Test Cram, Reliable C-C4H51-2405 Test Online

C-C4H51-2405 Reliable Test Cram, Reliable C-C4H51-2405 Test Online

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SAP C-C4H51-2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 2
  • Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 3
  • Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 4
  • User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 5
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.
Topic 6
  • Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 7
  • Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.

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SAP C-C4H51-2405 questions are available in PDF format. Our SAP C-C4H51-2405 PDF is embedded with questions relevant to the actual exam content only. SAP C-C4H51-2405 PDF is printable and portable, so you can learn with ease and share it on multiple devices. You can use this SAP C-C4H51-2405 PDF on your mobile and tablet anywhere, anytime, without the internet and installation process.

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q48-Q53):

NEW QUESTION # 48
Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.

  • A. Activate registered products in scoping
  • B. Create customer records
  • C. Create an installed base
  • D. Activate status schema for functional locations

Answer: A,C


NEW QUESTION # 49
Which object is mandatory to integrate emails in tickets?

  • A. Branding template
  • B. Service level agreement
  • C. Document type
  • D. Service organization

Answer: C


NEW QUESTION # 50
What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. When an agent creates a ticket with a registered product, the warranty is automatically determined.
  • B. The agent is prompted to upsell a warranty to the customer.
  • C. The system can be set up so that certain incident categories are not covered.
  • D. Routing rules can be applied to warranties.

Answer: A,C


NEW QUESTION # 51
What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.

  • A. Existing reports can be reused.
  • B. Security issues with mashups outside of the corporate network are rare.
  • C. Data can be accessed in real time.
  • D. Offline access is available.

Answer: A,C


NEW QUESTION # 52
Where can you keep track of new and modified knowledge base articles?

  • A. Knowledge base fine-tuning activity
  • B. Solution finder
  • C. Broadcast
  • D. Feed

Answer: D


NEW QUESTION # 53
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In this way, the SAP C-C4H51-2405 certified professionals can not only validate their skills and knowledge level but also put their careers on the right track. By doing this you can achieve your career objectives. To avail of all these benefits you need to pass the SAP Certified Associate - Implementation Consultant - SAP Service Cloud (C-C4H51-2405) exam which is a difficult exam that demands firm commitment and complete SAP C-C4H51-2405 exam questions preparation.

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